Adding A New Learner

Comprehensive guide on adding a learner with a phone number, email or by importing.


1. In your menu on the left-hand side, you will see a list of options under the 'Training' tab. Select the 'Manage Learners' option. 

2. Once you're there, you can select the button labeled '+ Add Learners'. You'll have two options (a&b) on this page. 

Option 1 - Add Using An Email/Phone Number

3. a) To add an individual learner, enter their first and last name, along with a contact method. You can opt for a mobile number or email. This contact method will be used when you send them a course, reminder, or communication through the RapidLMS platform. 

b) Once all the appropriate info is added, you should select 'Add Learner'. You can then add another learner or if finished, select 'Confirm'. If you do not use organizations, you can select 'Import' instead of selecting one. 

Option 2 - Importing

4. a) To add learners in bulk, you can upload an excel document. The document should be formatted by the following columns: First name, Last name, Email Address, Mobile Number, Organization.

b) If the document was formatted and uploaded successfully, your list of learners should be available for review before selecting 'Confirm'. If you do not use organizations, you can select 'Import' instead of selecting one.