Blank Exam Screen, Help!

If you launch an exam on RapidLMS and a blank screen pops up, there’s a high chance that Nito the exam engine is blocked by the browser’s cookies blocker. Follow either, or both steps below to fix this.

Disable Block Third-Party Cookie" on the Browser (Chrome) 

  1. Launch chrome://settings/content/cookies on a new tab in your browser 
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  2. Turn-off the Block third-party cookies settings after clicking 'Cookies and other site data'
  3. Return to RapidLMS (the course page), refresh the page and relaunch the exam 


      Unblock and Allow Cookies on Nito (RapidLMS Exam Engine) 

      1. Launch the course that contains the exam module 
      2. Click on the tiny red box (cookie) found in the top-right corner of the address bar 
      3. Click on 'Show cookies and other site data...'
      4. Click on the 'Blocked' tab 
      5. Scroll to > and select it 
      6. Click the 'Allow' button and then 'Done'
      7. Reload the page and proceed with the exam 

      You can reach us anytime via email at or contacting us via chat or phone at 1-800-465-3366 (from 8AM - 5PM MST)