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Blank Exam Screen, Help!

If you launch an exam on RapidLMS and a blank screen pops up, there’s a high chance that Nito the exam engine is blocked by the browser’s cookies blocker. Follow either or both steps below to fix this.


Disable “Block Third-Party Cookie" on the Browser (Chrome)  

  1. Launch chrome://settings/content/cookies on a new tab in your browser  
    Screen Shot 2021-05-19 at 3.37.17 PM
    Screen Shot 2021-05-19 at 3.37.34 PMScreen Shot 2021-05-19 at 3.37.56 PM 
  2. Turn-off the Block third-party cookies settings  after clicking 'Cookies and other site data'
  3. Return to RapidLMS, refresh the page, and relaunch the exam  

      Unblock and Allow Cookies on Nito (RapidLMS Exam Engine)  

      1. Launch the course that contains the exam module  
      1. Click on the tiny red box (cookie) found in the top-right corner of the address bar  
      1. Click on “Show cookies and other site data..."  
      1. Click on the “Blocked" tab  
      1. Scroll to > nito.rapidlms.com and select it  
      1. Click the “Allow" button and then Done  
      1. Reload the page and proceed with the exam