Having issues with Section 4 of Chapter 1 - Dealing with Trespassers? Here are some tips...
In every section of the Security Guard training course, you'll see all elements (video, graphics, etc) before the quiz will appear. In that particular section, there is a list of 5 items that appear before the video. If you click on all 5 of them, and progress the video to its end, your 'Continue to Quiz' button will pop up when you scroll to the bottom of the page.
Please note that some of the videos have a few seconds of black screen at the very end; the video needs to play through all the way to the end for the 'Continue' button to appear.
If you are still experiencing issues, please open the course again using Google Chrome as it is the recommended browser.
You can reach us anytime via email at guardtraining@weknowtraining.ca
or contact us via chat or phone at 1-888-721-0593 (from 8AM - 5PM MST)