Please head back to the site you signed up on, and click 'Log In' at the top of the page. Once the page opens, select 'Forgot your password?'
You'll need to enter your email or phone number, whichever you used to create your account. You will then receive a password reset email or SMS to fix your issue.
If you are have changed your password and you're still unable to login, please use an incognito window on Chrome, go back to the site you signed up on through the incognito window and try to login again.
You can reach us anytime via email at firstname.lastname@example.org or contacting us via chat or phone at 1-800-465-3366 (from 8AM - 5PM MST)