I'm a Learner

All the know-how and FAQs for navigating our site as a Learner.

• How to create an account for your child?
• How to cancel your subscription?
• I Have Been Told My Account Is Changing, What's Going to Happen?
• Exam Failed But I Only Answered One Question
• Attending Your Instructor-Led Training Session
• Activation Code. What Is It?
• Enrolment Key. What Is It?
• How to access your certificate?
• Finding My Receipt
• Glossary Of Terms
• I Want To Change My Information
• Learner Account Walkthrough
• Locating My Course That I Purchased
• Purchasing Courses
• Registering For An Instructor-Led Training Session
• Signing Up As A Learner
• St. John Ambulance - How Do I Book My Practical Training?
• Using Learner Verified
• We Know Training Refund Policy
• Why Does My Certificate Expire?