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Where Is My Course That I Purchased?

Have you purchased a course but it isn't appearing in your 'My Courses' menu in your account profile?

If you are logged in and your course isn't appearing on the left-hand side underneath 'My Courses', you are likely a Training Manager account. If you are not a Training Manager, you may have created a 'Training Manager' account (corporate account) by mistake. Training Managers can still access training themselves, they just need to distribute the course to themselves to have it appear on the My Courses page.

No need to worry, log into your account, and follow these steps:

1. Click on 'Licenses'

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2. Click on 'Distribute' next to your course

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3. Select 'Take My Course'

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4. Go to 'My Courses' so you can proceed to begin the course or exam.

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You can reach us anytime via email at  customers@weknowtraining.ca or contacting us via chat or phone at 1-800-465-3366 (from 8 AM - 5 PM MST)